Frequently asked questions
Clear answers.
Personal support.
Find quick answers to common questions about our foreign exchange and international payment services.
If you can’t find what you’re looking for, please see the Contact page.
Getting started
1. What documents do I need to provide to open an account with Ravenscourt Currencies?
Account opening is carried out by Sciopay Ltd, subject to its eligibility and verification requirements. The documents required depend on whether you are applying as an individual or business and your circumstances. The requirements will be confirmed during registration.
2. Can I register if I don’t reside in the UK?
Eligibility depends on your country of residence and Sciopay Ltd’s onboarding requirements. Please discuss your circumstances with Ravenscourt before applying.
3. Will I have a dedicated point of contact?
Ravenscourt’s approach is based on a dedicated point of contact who takes the time to understand your requirements.
Foreign exchange and payments
4. What foreign exchange solutions are available?
Depending on your requirements and eligibility, options may include spot contracts, forward contracts and market orders. Sciopay Ltd confirms availability and applicable terms.
5. Can I make payments to different countries?
International payments may be available across a range of destinations. Supported currencies, countries and payment routes must be confirmed for your particular payment.
6. How do I get an exchange rate or quote?
Discuss your requirements with Ravenscourt. An enquiry is a request for information; it does not guarantee an exchange rate or create a contract.
7. Can I make regular international payments?
Ravenscourt can discuss ongoing international payment requirements with you. Availability and arrangements depend on your circumstances and the services provided by Sciopay Ltd.
8. How long does an international payment take?
Timing depends on the currency, destination, payment route, receipt of funds and any checks required. The expected timing should be confirmed for your payment; no delivery time is guaranteed on this website.
Accounts and security
9. Who provides the foreign exchange and payment services?
Ravenscourt Currencies Limited acts as a business introducer. Foreign exchange and payment services for customers introduced by Ravenscourt are provided solely by Sciopay Ltd. See our Safeguarding of Funds page for more information.
10. How do I access my account?
Client login and registration links will be enabled only after the correct Sciopay URLs have been confirmed. No account access link is currently configured on this website.
Working with Ravenscourt
11. Can I speak to someone before opening an account?
Ravenscourt’s personal approach includes discussing your requirements before account opening. Call 0121 769 3735 or email info@ravenscourtcurrencies.co.uk, Monday–Friday, 09:00–19:00.
12. How do I contact Ravenscourt Currencies?
Call 0121 769 3735 or email info@ravenscourtcurrencies.co.uk. We are available Monday–Friday, 09:00–19:00. You can also request a callback through our Contact page.